Privacy Policy
Turning-Point Tactics LLC ("Turning-Point Tactics," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, register for training, schedule an appointment, make a purchase, contact us, or otherwise interact with our services.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website and services, we may collect personal information including:
Name
Email address
Phone number
Billing and shipping address, when applicable
Course registration information
Appointment and scheduling information
Details relating to your purchase
Files or information you voluntarily upload
Payment and billing information
Information submitted through contact forms
Information contained in communications with us
We encourage visitors not to submit unnecessary sensitive personal information through general website forms, email, or other unsecured communications.
Website and Analytics Information
This website collects personal information to power site analytics and understand how visitors use our website. This may include:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Clicks
Internal links accessed
Pages visited
Scrolling activity
Searches
Timestamps
Other information relating to your use of the website
We provide this information to Squarespace, our website hosting and analytics provider, to help us understand site traffic and activity and improve our website and services.
2. Cookies and Similar Technologies
This website uses cookies and similar technologies. Cookies are small files or pieces of text that are downloaded to your device when you access a website or application.
Turning-Point Tactics uses cookies and similar technologies to operate the website, maintain security, understand website activity, and improve the visitor experience.
Necessary Cookies
Necessary and required cookies are always used. These cookies allow Squarespace, our hosting platform, to securely serve this website and provide essential website functionality.
These cookies may be necessary for functions such as:
Website security
Page navigation
Session management
Shopping and checkout functionality
Appointment scheduling
Other essential website functions
Analytics and Performance Cookies
Analytics and performance cookies are used only when you acknowledge our cookie banner, where applicable.
These cookies allow us and our service providers to understand:
Website traffic
Visitor activity
Pages viewed
Website performance
How visitors navigate the website
Other aggregated website usage information
You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect certain website functionality.
For additional information about cookies used by Squarespace, please review Squarespace's Cookie Policy.
3. Squarespace Website Hosting
This website is hosted by Squarespace.
Squarespace may collect personal information when you visit this website, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace uses this information to operate the website and to protect and improve its platform and services.
For information about how Squarespace handles information collected from website visitors, please review Squarespace's Privacy Policy.
4. Course Registration and Appointment Scheduling
When you schedule an appointment, register for a firearm training course, or otherwise book a service through this website, we collect information necessary to complete and manage your booking.
This information may include:
Name
Email address
Phone number
Appointment date and time
Course or service selected
Details relating to your appointment, such as who referred you
Files you voluntarily upload
Other information necessary to administer your appointment or training
We provide this information to Squarespace, our online scheduling service provider, so that it can provide scheduling and booking services to us.
We may use this information to:
Confirm your registration
Communicate with you about your appointment
Provide the requested training or service
Send reminders or updates
Maintain training and business records
Address scheduling or customer service questions
5. Purchases and Online Store
When you purchase something through this website, we collect personal information necessary to fulfill your order.
This information may include:
Name
Email address
Phone number
Billing address
Shipping address, when applicable
Details relating to your purchase
We use Squarespace as our commerce platform. Information provided during a purchase may be processed by Squarespace in order to provide commerce, checkout, order management, and related website services.
If Turning-Point Tactics ships physical products, we may provide the information necessary to fulfill an order to the applicable shipping provider.
6. Payment Processing
Payment information submitted during checkout may be collected and processed by third-party payment processors.
Squarespace uses Stripe, a third-party service provider, for certain commerce functions, including automated tax calculations.
Depending on the transaction, Stripe may receive information such as:
Name
Billing and shipping address
Purchase information
Product tax codes
Other information necessary to process the transaction
Stripe may process personal information in accordance with its own privacy policies.
For additional information, please review Stripe's Privacy Center.
Turning-Point Tactics does not intentionally store complete payment card numbers or security codes on its own systems when those payment details are processed directly by our payment providers.
7. Address Autocomplete
As you proceed through checkout, this website may use the Google Places API to autocomplete shipping and billing addresses.
Information that you type into an address field may be shared with Google in order to provide address suggestions and improve the checkout experience.
If this feature is enabled on our website, Google's handling of information is governed by Google's applicable privacy policies and terms.
8. How We Use Personal Information
We may use personal information to:
Process course registrations and purchases
Schedule and manage appointments
Provide firearm safety and training services
Communicate with customers
Respond to questions and inquiries
Process payments
Fulfill orders
Send appointment and course reminders
Maintain business and training records
Improve our website and services
Understand website traffic and visitor behavior
Detect and prevent fraud, abuse, or unauthorized activity
Maintain website security
Comply with applicable laws and legal obligations
9. Firearm Training and Safety Information
Turning-Point Tactics may collect information necessary to administer firearm safety and training services.
We do not request unnecessary firearm-related information through general website forms.
If information relating to identification, training eligibility, course completion, or another regulated activity is required for a particular course or service, we may collect and retain that information as necessary to provide the service and comply with applicable laws and regulations.
Customers should not submit firearm serial numbers, detailed firearm inventories, or other sensitive firearm information through general website forms unless specifically requested by Turning-Point Tactics for a legitimate business or legal purpose.
10. How We Share Personal Information
We may share personal information with service providers that help us operate our website and business, including:
Squarespace
Stripe
Google, where applicable
Payment processors
Scheduling and booking providers
Shipping providers, when applicable
Website analytics providers
Email and communication providers
Technology and security providers
Professional service providers
We may also disclose information when required or permitted by law, including when necessary to comply with a subpoena, court order, legal process, or lawful government request.
We do not sell personal information for monetary compensation.
11. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted through our website.
12. Data Retention
We retain personal information only for as long as reasonably necessary for legitimate business purposes, including:
Providing services
Completing transactions
Maintaining business and financial records
Maintaining required training records
Resolving disputes
Enforcing agreements
Complying with legal or regulatory requirements
When information is no longer reasonably necessary, we may securely delete, destroy, or de-identify it, subject to applicable record-retention requirements.
13. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information, subject to applicable exceptions
Opt out of certain forms of data sharing or targeted advertising
Obtain information about how your personal information is collected and used
Exercise other rights provided by applicable law
Maryland residents may have additional rights under applicable Maryland privacy laws.
To make a privacy request, please contact us using the information below. We may need to verify your identity before completing certain requests.
14. Children's Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.
Certain training programs may have specific age requirements. Those requirements will be communicated separately and will be governed by applicable law and course policies.
15. Third-Party Websites
Our website may contain links to third-party websites, including payment processors, social media platforms, scheduling services, and other resources.
Turning-Point Tactics does not control the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
16. Marketing Communications
If you provide your email address or telephone number, we may use it to communicate with you regarding your registration, appointment, purchase, inquiry, or services.
Where permitted by law, we may also send information about upcoming courses, training opportunities, events, or other Turning-Point Tactics services.
You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us directly.
Transactional and service-related communications may continue when necessary to provide services or complete a transaction.
17. Changes to This Privacy Policy
Turning-Point Tactics may update this Privacy Policy periodically to reflect changes in our business, website, technology, services, or applicable law.
When we make changes, we will update the Last Updated date at the top of this policy.
18. Contact Us
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact:
Turning-Point Tactics LLC
Maryland, United States
Email: info@tptworld.org
Phone: 410-399-8523
Website: www.tptworld.org
We will make reasonable efforts to respond to privacy requests within the time required by applicable law.
Disclaimer: This Privacy Policy is intended to describe Turning-Point Tactics LLC's website and information practices. It should be reviewed and approved by qualified legal counsel before publication, particularly to ensure that it accurately reflects the company's current Squarespace configuration, payment processors, scheduling tools, analytics services, cookies, and applicable Maryland privacy requirements.